Can't log in to Office Live

Question posted on 11-03-2009 10:52 AM by ConnieMaldonado. 4 replies.

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  • 11-03-2009 10:52 AM
    Can't log in to Office Live

    I'm getting the following error when loggin into Office Live using my laptop.

    Windows Live ID is unavailable from this site for one of the following reasons ...

    I've deleted cookies, browsing history, resent security to medium, allowed cookies, and re-downloaded the office live add in.  Redownloading the office live add in allowed me to log on and access my files in my workspace until I opened another browser and tried to log in again.  HELP!  I must access my files.

    Also, I used my desktop to login and had no problem.  Files came up just fine.  I recently had to install a new hard disk on my laptop, so I know the problem is wiith the configuration on the laptop, BUT I CAN'T FIGURE OUT WHAT!

    Any help would be greatly appreciated.  Thanks.

  • 11-03-2009 12:34 PM
    Re: Can't log in to Office Live

    i opened an office live account and set up my web site  i recently went in to make some changes but was unable to due to a messege i recieved saying my account password and log on needed to be changed. I've made  changes but still can't log into my olds account so i can update  my web site can you help me ? 

     

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  • 11-12-2009 12:20 PM
    CSS Agents
    Re: Can't log in to Office Live

    Hi,

    This forum is for question related to Microsoft Office Live Workspace. We at our end try to provide best information related to Microsoft Office Live Workspace subscriptions.

    For website/account features related queries, you need to post your concern on Microsoft Office Live Small Business Community site.

    Link can be found at the footer of this page.

    Thanks

    Sunil Raina

    Microsoft Support EngineerParadise

  • 11-13-2009 10:44 AM
    • Ebe Helm
    • 10 points
    • My Questions : 2
    • Member since 11-12-2009
    Re: Can't log in to Office Live

    Unable to login to Workspace for several days now...ID and password work fine for mail, office live and all other sites.....All support instuctions followed....Nothing left to do but go shop for a Mac.

  • Answer
    11-21-2009 7:33 PM
    CSS Agents
    Re: Can't log in to Office Live

    Try to delete the cookies and cache stored on your browser and temporarily disable the third party protection software's and antivirus programs installed (Internet security settings) and navigate to https://account.live.com site.

    Enter your Windows Live ID and Password associated with your Microsoft Office Live Workspace account and click on Sign in.

    Remain signed in to the site and open an adjacent tab or new window to access Microsoft Office Live Workspace account from below link:

    https://workspace.officelive.com

     Thanks

    Sunil Raina

    Microsoft Support EngineerParadise

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