OLW Edit has stopped working

Question posted on 10-27-2009 3:16 AM by AGC. 3 replies.

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  • 10-27-2009 3:16 AM
    • AGC
    • 55 points
    • My Questions : 5
    • Member since 10-27-2009
    OLW Edit has stopped working

    HI Guys,

    Over the last couple of days I haven't been able to open documents simply by clicking 'Edit' in OLW (this has worked seamlessly for the last two years). After pressing Edit, I get the standard 'Some files can harm your computer' message followed by an Internet Security message. After pressing 'Allow' nothing happens. It’s possible to ‘save as’ and then work on the document locally but this document does then not show up in Excel Recent docs (and as I like to ‘pin’ docs for easy access this is quite frustrating) Can anyone help?

    One thing I have noticed is that the program it wants to open (from the Internet Security message) is XML converter - is there any way of re-associating Excel 2007?

    Thanks,

    AG

    Update: Got the same problem with Word docs too

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  • Answer
    11-06-2009 1:50 AM
    Re: OLW Edit has stopped working

    AGC

    I was having the same problems with opening Excel files for editing, from my Workspace. Please follow this link, I think it can help:

    http://ask.officelive.com/workspace/qna/p/7348/16713.aspx#16713

    Also for that XML converter message that you are getting, go ahead and check the box that will always allow.

    Ken
    http://5starenglish.hotels.officelive.com/

    If this reply helped fix the problem, please click "Marked as Answered", so others will see that this solution worked.

  • All Replies
  • 11-06-2009 2:18 AM
    • AGC
    • 55 points
    • My Questions : 5
    • Member since 10-27-2009
    Re: OLW Edit has stopped working

    Hi Ken,

    Great information! It has solved my annoying 'editing' problem too Big Smile

    Many thanks for your help.

    AG

    Filed under:
  • 11-06-2009 5:53 AM
    • fletrik
    • 5 points
    • My Questions : 1
    • Member since 10-30-2009
    Re: OLW Edit has stopped working

    Interesting! There was a security update (patch I think) released a couple of days ago against IE8 - unless I'm just late with my windows updates

    Filed under: ,
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