Office Live Questions

Re: Why are my emails bouncing back as undelivered

RxDave — Sun, 28 Jun 2009 14:12:08 GMT

Sharon,

No one has mentioned the obvious, so let me throw it in just in case. Have you checked to be sure you are spelling the address correctly when sending test emails?

Does the address show on the list of email addresses in your OLSB account?

Account Management >> Email Accounts

Re: Why are my emails bouncing back as undelivered

seryezha — Sun, 28 Jun 2009 06:40:09 GMT

too sent

Re: Why are my emails bouncing back as undelivered

SamsBook — Wed, 24 Jun 2009 15:10:05 GMT

Sharon,

So, let's see if I understand, you have Windows Live Mail, and you have added your xxxx@officeliveusers.com account to Windows Live Mail as an HTTP type account using the FULL ID of xxxx@officeliveusers.com and the correct password for that e-mail account. Then, when you try to send an e-mail using that account; the e-mail cannot be sent -- you get an error of what?

Have you tried going to http://home.officelive.com and signing in as xxxx@officeliveusers.com with that e-mail's password; then clicking on the E-Mail link and checking to see if messages can be sent and received from there?

Also, you have only the free fourth-level domain (yyyy.web.officelive.com) -- you do not have a custom domain name, like zzzzz.com? And you have not redirected a custom domain name to your website?

Re: Why are my emails bouncing back as undelivered

SharonSmith — Wed, 24 Jun 2009 13:24:18 GMT

yes i created it in OL

Re: Why are my emails bouncing back as undelivered

SharonSmith — Wed, 24 Jun 2009 13:22:43 GMT

I am using live email.

my email address is an @officeliveusers.com account.

emails are bouncing back to me, and I now understand that some people are not able to email me, and also get boucebacks.

Re: Why are my emails bouncing back as undelivered

avd — Mon, 25 May 2009 01:27:31 GMT

Sam, if you're using a 4th level domain, your email address is set up as xxx@officeliveusers.com.
Sharon, I have a site with the same type of email and it works fine. Did you set the email address up from within your OL account?

Re: Why are my emails bouncing back as undelivered

SamsBook — Mon, 25 May 2009 01:19:10 GMT

Sharon,

What is your domain name? What steps are you using when you get the bounceback? What Windows Live ID are you signed in with when you are performing these steps? What is your email software?

Why are my emails bouncing back as undelivered

SharonSmith — Thu, 21 May 2009 09:51:24 GMT

I have an @officeliveusers.com address, and my emails bounce back with amessage that there isn't a website associated with the email address.

Why is this, and what should I do to rectify it?