Sandra..
Ken is a huge help and has some great suggestions.
What caught MY eye right away was on the homepage..My eyes went right to the two graphic images that are the same. I didn't even want to read or go further at first. Can you change one or maybe enlarge the main one and take the other out?
I think you are on the right track with the site. You will get there. Just keep plugging at it.
It took me almost 7 months before mine even made SENSE...:)
Patti