Cannot save web page

Question posted on 10-14-2009 8:20 PM by PaulPrychodko. 2 replies.

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  • 10-14-2009 8:20 PM
    Cannot save web page

    Can someone help me I'm getting this error when trying to save anything on my webpage.  Thanks.

    "Your changes could not be saved.  Please try again.  If this problem continues, please contact customer support."

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  • Answer
    10-20-2009 11:02 AM
    CSS Agents
    Re: Cannot save web page

    Hi,

    I suggest you to delete cookies and temporarily files from your web browser software and turn off the popup blocker. Once you delete cookies and temporarily files, restart your computer and try to save changes on your Microsoft Office Live website by clicking on “Save” tab. I also suggest you to save changes on your website on different computer (which is connected with different ISP) because may be you are facing any issue with your ISP.

    Note: Make sure you are not copying and pasting anything from Microsoft Word document to your website.

    Note: If issue still persists therefore contact Microsoft Office Live Support Team by following link:

    https://support.smallbusiness.officelive.com/default.aspx?scrx=1

    Regards,

    Ranjeet Mishra

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  • 10-20-2009 11:13 AM
    • RxDave
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    Re: Cannot save web page

    Paul,

    Exactly, what are you trying to add and how are you adding it?  Some content is toxic.  Examples are pasting formatted Word text and adding code directly to a page.  Bad content added previously can damage the page and cause this as well.

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