Lost Connection

Question posted on 10-13-2009 10:33 PM by multiform-electroplating. 4 replies.

Thanks, we’ve recorded your feedback.

  • 10-13-2009 10:33 PM
    Lost Connection

    Lost Connection How Do I Get It Back?

    Filed under:
  • All Replies
  • 10-13-2009 11:36 PM
    • RxDave
    • 62,445 points
    • My Questions : 4,407
    • Member since 11-27-2008
    • Western Washington State, USA
    Advocate
    Re: Lost Connection

    Connection to what?

    If you are talking about a website, at least post the domain name.

    Fidalgo Island Weather Storm
    Office Live Skills for Beginners
    Community Council Member

    Filed under:
  • 10-20-2009 10:50 AM
    CSS Agents
    Re: Lost Connection

    Hello, 

    If your question is related with your Internet connection (Dial Up, DSL Broadband etc) then I would suggest you to contact the respective service provider in this regard. However, if your question is related with Microsoft Office Live Small Business then please elaborate on your concern.

    Regards,

    Moses Paul

    MSFT-Support EngineerIdea

    Filed under:
  • 11-03-2009 6:36 AM
    Re: Lost Connection

    Hi when i try to conect to my website i get the message

    microsoft live is experiencing technical problems

    it has been like this for two days

    regards peter wells

    Filed under:
  • 11-10-2009 1:19 PM
    CSS Agents
    Re: Lost Connection

    Hi,

    I suggest you to delete cookies and temporarily files from your web browser software. If you are using Internet Explorer 6, 7 or 8 as browser, then visit the link given below to get information about optimizing it:

    http://windowslivehelp.com/solutions/accounts/archive/2009/03/03/How-to-optimize-Internet-Explorer-browser.aspx

    In case you are using Mozilla Firefox then follow the link given below to optimize it:

    http://support.mozilla.com/en-US/kb/Clearing+Private+Data

    Once you delete cookies and temporarily files, restart your computer and try to edit your website.

    Note: If you have re-delegated any domain to your Microsoft Office Live account and have not completed re-delegation process then also you will receive an error message while editing your website. So, I suggest you to follow below link for completing re-delegation process:

    http://office.microsoft.com/client/helppreview.aspx?AssetID=HA102319561033&QueryID=HODFhStt9&respos=1&rt=2&ns=OFLV20&lcid=1033&pid=CH102319651033

    Note: As a workaround, I suggest you to make fourth level domain as primary domain of your account so that you will be able to edit your website. After completing re-delegation process of your domain, once again you can make your re-delegated domain as primary domain of your account.

    Follow steps mentioned below in order to make fourth level domain as primary domain of your account:

    1. Open http://officelive.com website.

    2. Click on sign in link at the top right corner.

    3. Enter your Windows Live ID and password then click on sign in.

    4. On the next page, click on “Manage Domains” under “Build Your Web Site” section and then click on “Make Primary” adjacent to fourth level domain.

    5. Now, you will be able to edit your website.     

    If this issue still persists then contact Microsoft Office Live support team by following link:

    https://support.smallbusiness.officelive.com/default.aspx?scrx=1

    Regards,          

    Ranjeet Mishra

Page 1 of 1 (5 items) | Get notified when this information changes
Accessibility | Legal | Privacy | Report Abuse | Code of Conduct | Site Help | Office Live Workspace Community
© 2009 Microsoft Corporation. All right reserved. This site is hosted for Microsoft by ComBlu with hardware provided by Rackspace.