Hi

I'm unable to create new email account for my colleague as per [http://office.microsoft.com/client/helppreview.aspx?AssetID=HA102262931033&QueryID=Xr9ET8-xC0&respos=1&rt=2&ns=OFLV20&lcid=1033&pid=CH102262851033] page, please help me to achieve this or confirm whether you create an account and email me password for further information.

Thanks

It is difficult to reply to your post since you offer no information about what your have tried, what the outcome was or what error messages you received.  Let's start with the basics and make sure we have that covered.

From your home page, click on Account Management >> Email Accounts >> Create new email account

Community users don't have rights to access anyone's account. Moreover, you will not be able to create email accounts for your colleague as in order to create email accounts you will need to sign in to the Microsoft Office Live account with the Windows Live ID (primary email ID of the owner) which your colleague has used during the registration of his account. If you are logging in as owner and still not able to create email accounts then post the error message so that we can provide you relevant information.

I'm signed in as this account which is the master account for the domain.

The actual problem is inspite of clicking the link:

Hi,

Follow the below mentioned steps to create email account:

• Make sure you are signed in to Microsoft Office Live with the e-mail address and password that you used when signing up.
• On the Microsoft Office Live Home page, at the top, click More, click Account Settings.
• On the Account Settings Home page, on the left navigation bar, click E-Mail Accounts, and then click Create new E-mail account.
• In User E-Mail, type the user name that you want for the account. If you have multiple domain names, click the drop-down list, and then click the domain that you want this e-mail account to be associated with.
• Type and retype the password that you want for the new account and follow the instructions.

For more information, visit the following links: 

Create email accounts  
Watch the video 

However, if you still face the same problem while creating email accounts then report the same to Microsoft Office Live Support team. You can contact support by visiting the following link:

https://support.smallbusiness.officelive.com/eform.aspx?productKey=olsmbfree&ct=eformts&scrx=1