Monte Enbysk's Comments

Getting Help On Microsoft OfficeLive

BGoldhagen — Fri, 06 Nov 2009 02:40:08 GMT

Hi Monte,

It's impossible to speak with someone who can solve my problem in a timely way. Microsoft can't find the data I've entrusted to them to store on officelive. It's not just that, it's that there's no timely support. No phone support. Only direct support from Microsoft is via e-mail, and the people it takes too long and the results don't come. I fear Microsoft has lost my data, and there's noboby really to contact or escalate the problem to. This is about ethics at this point, not even computing. When a customer entrusts data to someone, it's a sacred trust. Microsoft isn't fulfilling its duty. Why am I writing to you? Because there's nobody to contact except for anonymous people who in the aggregate take hours and days to work towards a resolution. It is unfair to us.

aritical

bostonskblogsite — Fri, 09 Oct 2009 20:55:46 GMT

this artical is so helpful thank you for sharing it

Reports not working

mcgannon — Thu, 20 Aug 2009 17:05:25 GMT

Monte,

I can not read my reports, critical to my business. Last reports on Aug. 13. can you help or direct me?

Coach Jim McGannon

www.MyBasketballBasics.com

(616) 296-0191

News Update

john990 — Mon, 17 Aug 2009 17:53:39 GMT

Hi Monte,

I think it would be extremely helpful if there was new blog post that addressed the community (specifically the technical ones among us) regarding the recent update, why we are not updated via the blog as to scheduled updates like they do for XBox/Zune (MajorNelson.com and ZuneInsider.com). And I think there is a significant number of us who are concerned about the future direction of OLSB Business Applications and general lack of advancement overall.

Here is a sample post today: http://ask.officelive.com/smallbusiness/qna/t/16714.aspx

Also, here is a message I sent to one of the Office Live program managers but haven't heard back (not that I was expecting that):

"I would like to ask you something in regards to Business Application functionality in Office Live Small Business. I’ll be direct as I can, are you folks planning to enhance Business Application capabilities or will we see Office Live Workspaces replace Business Applications. I need to know, and I am sure many others will, if you will be reducing functionality. Currently, I make use of custom workflows (ex. auto responder), calculated columns, views (filtering/sorting/etc) in my OLSB /SharePoint lists. None of these capabilities exist in OL Workspaces. I guess I’m scared a tad by your support personnel on ask.officelive.com, who routinely assume OL Workspace when they see the word “Workspace” in a users question. I’m hoping you can put my mind at ease. J

Also, as a side note..I’m seeing a number of people posting about some PayPal issue on ask.officelive.com. Just thought you’d like to know in case you are not aware."

Thanks,

John

customizing appearance of paypal button

MichelleBroomfield — Fri, 15 May 2009 19:34:52 GMT

Paypal gives the option of doing the above by inserting the url of an image. I have a RegisterNow image in my image gallery but am unsure how to capture the url that will work with paypal. Help - thanks - Michelle

Great to meet you!

Jake - MSFT — Mon, 27 Apr 2009 17:18:48 GMT

Can't wait to hear more from you!

Need a Website/Marketing Coordinator

DonMcSwain — Wed, 22 Apr 2009 02:23:17 GMT

I am seeking help establishing our website for customers to visit. This is the last piece of my business lacking resolve. I manufacture (Pre-fabricate) Backyard products such as Storage Sheds, Pergolas, Swing Arbors, etc. - This is a new start up business we just started in Jan. 09. and have display locations and field sales staff in place as well as a small manufacturing shop. We have realized revenue already but lack a website.

If interested visit this site and respond with interest level and comments...

Thank you

www.qbshedsandmore.building.officelive.com

problem with re-resitering a domain that is outside Office Live

MichaelKirkby — Wed, 15 Apr 2009 13:29:31 GMT

Hi Monte, I am concerned that my comment today (below) and other similar comments are not being answered - so I copy it to you here:

I made a mistake in registering an existing domain that I have outside Office Live. I want to re-register it correctly so that I can redirect the domain and emails to use MS Outlook - but when I try to register this domain again, I get an error saying that the domain is already registered with Office Live (but it does not show on the domain manager page). How can this be corrected? Possibly it is still in a database somehwere, but is not shown on the Domain Manager page?

A word of knowledge

manager9 — Thu, 02 Apr 2009 05:00:28 GMT

What should I do to improve my site, to get viewers to becom buyers of my products?

Email Marketing Ending Soon

dfirefox — Tue, 17 Mar 2009 01:50:14 GMT

I created an additional email account when I signed up with Microsoft Office live ,with a domain and have 1 additional email account for the purpose of conducting business on an account separate from my private email. Will my private email account be abolished when the email marketing ends?

What's Next??

Paul_z — Mon, 09 Mar 2009 12:19:47 GMT

Of all the changes OfficeLive Small Business has implemented over the last 6 months, discontinuing the "marketing" aspects of this service, directly impacts the very small businesses that OLSB claims to support (at least in the USA), What's next?

Paul Zielinski: C.P.P. / P.H.R.
President/CEO
Zielinski Consulting Services, Inc
Future Solutions, NOW!!!
Phone: 724-295-3015
Fax:      866-539-8004
Cell:      724-980-9844
Web: www.z-c-s.com
Email: paul_z@z-c-s.com