What makes this site healthy? Its attractive interior pages

re: What makes this site healthy? Its attractive interior pages

jjswol — Thu, 19 Nov 2009 19:51:48 GMT

I like the horizontal aspects of the web site but how did they get text to the right of the images. I have never been able to get text next to an image, just under it. Thanks.

John

www.twinstrivia.com

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re: What makes this site healthy? Its attractive interior pages

BGoldhagen — Fri, 06 Nov 2009 09:48:53 GMT

I am posting this here, because I cannot find someone at Microsoft officlive in tech support who can help me with a very series issue.

My data is somewhere in the officelive.com environment, and the officelive.com tech support people can't find it. I believe I was one of the first people to use Microsoft hosted services on the internet, and this may be the reason for some confusion at the people at tech support who have insufficient training and awareness of the total officelive.com picture.

The path for saving my files has been xxxx.officelive.com, where xxxx is a name Microsoft assigned for me with data stored on what use to be marketed as Micrsoft's Sharepoint service, and then it's name changed to officelive. The current officelive tech support people are unfamiliar with this type of addressing. They are only familiar with addressess that look like this: xxxx.Web.officelive.com . So right now the people who are involved in tech support with this case are completely lost.

Since there's nobody to speak to for tech support, half a day goes by before I get an e-mail from them asking me for another piece of information. And then I wait for another half a day, and the tech support e-mail asks for another piece of information. It's not an additive process, it's a lateral process. There is no forward motion. It seems like paper shuffling on their side, because the people who are involved with tech support actually have no concept of the product I've been using. My bet is that they've been trained in something else that's within the officelive.com environment, and are unaware of this other aspect of the officelive.com environment.

It's crazy and terrible. Someone on the phone with authority and knoweldge and business ethics should contact me, and make this thing straight. I'm in a twilight zone over at Microsoft with the bottem couple of rungs at tech support.

People should know this stuff. I've designed and run many projects. There are ethics involved when handling things entrusted to you, such as data. Microsoft has crossed a huge ethical boundry. It's not ok to do this to people.

Ben

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This post was mentioned on Twitter by monteenbysk: What makes this Web site healthy? Its attractive interior pages. See Sara's design tips for @Office_Live: http://bit.ly/1vEaFZ

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