Members of the Support team at Microsoft Office Live Small Business spend lots of time talking to you, the customer, to get a sense of the most common technical issues facing Office Live customers. These most common issues — and the solutions to resolve them — are now being captured in article form and published on the Office Live Small Business Community site . Their goal here is to share...

Bing , Microsoft’s new search engine, provides another opportunity for your Web site to reach the right audience. Is your site listed there? To find out, type your URL in the Bing.com search box. If your site doesn’t come up, be sure to add it. Just go to the Bing URL submission page , type the URL of your homepage in the text box, and click Submit URL . You can also submit an XML Sitemap...

If you didn’t read my first post on the subject , the Office Live User Assistance team is continuing to produce videos that provide step-by-step instructions for common Office Live Small Business tasks. We recently rolled out these six new videos based on top customer questions: 1. Set up e-mail alerts . Set up e-mail notifications about changes to your Business Applications and Contact Manager...