Members of the Support team at Microsoft Office Live Small Business spend lots of time talking to you, the customer, to get a sense of the most common technical issues facing Office Live customers. These most common issues — and the solutions to resolve them — are now being captured in article form and published on the Office Live Small Business Community site . Their goal here is to share...

Hi everyone. I wanted to give you advance notice that on September 12 and September 19, we will be upgrading the Microsoft Office Live Small Business servers that host your website. What does this mean to you? On just one of these days, your public website will be unavailable for up to three hours. During this brief downtime, visitors to your site will see a message alerting them of the outage, and...

Some Windows Live Hotmail customers may be seeing their e-mail accounts "hijacked" by spammers, who in turn are sending e-mails that may result in you downloading a worm or virus onto your computer. Windows Live Hotmail is the e-mail service that powers Office Live Small Business e-mail accounts. These e-mails have surfaced in recent days. Once you've positively identified one of these...

Before I answer this question for you, there are a few basic things you need to know that might help clarify which email accounts you can view using Office Live Small Business and which you can't. Then I'll explain how to view the account you are looking for. I want to read my email through the Office Live Small Business inbox. When you signed up for Office Live Small Business, we asked you...

If you didn’t read my first post on the subject , the Office Live User Assistance team is continuing to produce videos that provide step-by-step instructions for common Office Live Small Business tasks. We recently rolled out these six new videos based on top customer questions: 1. Set up e-mail alerts . Set up e-mail notifications about changes to your Business Applications and Contact Manager...

Based on customer feedback, we’ve just created seven new demos that show you how to accomplish key tasks in Office Live Small Business and Office Live Workspace Beta. These demos reflect questions you’ve asked in Help articles feedback, comments, and via support. The demos are task-focused and only 1-3 minutes in length, so you can learn quickly and then get back to work. Take a look! Set...