Hi everyone. I wanted to give you advance notice that on September 12 and September 19, we will be upgrading the Microsoft Office Live Small Business servers that host your website. What does this mean to you? On just one of these days, your public website will be unavailable for up to three hours. During this brief downtime, visitors to your site will see a message alerting them of the outage, and...

Anyone who knows me knows I like to move fast. I like to talk fast, walk fast, and act fast. No wonder that I've taken so well to Twitter, the social networking tool where the messages you post have to be 140 characters or less. Twitter is the latest illustration of something I'll call "keep it short," a point that is well illustrated in this BusinessWeek article . The author highlights...

If you didn’t read my first post on the subject , the Office Live User Assistance team is continuing to produce videos that provide step-by-step instructions for common Office Live Small Business tasks. We recently rolled out these six new videos based on top customer questions: 1. Set up e-mail alerts . Set up e-mail notifications about changes to your Business Applications and Contact Manager...

Based on customer feedback, we’ve just created seven new demos that show you how to accomplish key tasks in Office Live Small Business and Office Live Workspace Beta. These demos reflect questions you’ve asked in Help articles feedback, comments, and via support. The demos are task-focused and only 1-3 minutes in length, so you can learn quickly and then get back to work. Take a look! Set...