Office Live is working to resolve performance issues with Reports feature

Posted By: Sue at Microsoft on 05-22-2009

We've recently seen a lot of community feedback and open questions about problems related to the Reports feature in Office Live Small Business. So we wanted to let you know that we've launched an update that has enabled data to be populated for five out of the six reports we provide. 

For some customers, all of your information in these reports will be current and up-to-date.  However, other customers may see numbers that appear to be low because data beyond April 30, 2009, is not being populated. The sixth report — the Page Usage Report — is currently still experiencing problems.  

We know this is a critical part of your website and your business. The Office Live engineering team is working hard to fix these important issues as quickly as possible.

Our sincere apologies to the users affected by these performance issues. Thanks for your patience.

Sue Sonday

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Small Business Team Blog wrote Performance Issues with Reports Feature Nearly Resolved
on 05-27-2009 7:46 PM

As we said in a post last Friday , we've been working to resolve some performance issues with the

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MohammedSajjad wrote re: Office Live is working to resolve performance issues with Reports feature
on 07-14-2009 10:40 AM

Kindly guide to access to our website www.miantravel608.co.uk to make some amendments.

Thank you

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ThatsArt wrote re: Office Live is working to resolve performance issues with Reports feature
on 09-11-2009 9:39 AM

Are you  fixing the report where its using the wrong time of day.  And I cant find where to change it .  On the web site is the correct time.

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Alok Anand wrote re: Office Live is working to resolve performance issues with Reports feature
on 10-07-2009 2:06 AM

My website, www.acumenaviation.net, is showing zero visits and no reports wahtsoever are available for last two months. Iknow for sure that people are visiting this site as they have been advising our team about same.

Is this the same problem?

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tonyruss wrote re: Office Live is working to resolve performance issues with Reports feature
on 11-22-2009 11:37 AM

When will the Web Form Creating feature of Officelive be able to allow for a more robust ability of further customization of the Form Building Aspect of this site design tool?

Example being: to be able to edit the properties of the Form the same way you can add HTML code to other aspects of a given web page?

I feel certain that many of us would also like this "added-value feature" -  for puposes of better designing state-of-the-art  type web pages and content.

There are "unneccessary limitations" to the now available Form design parameters that can easily be done away with so far as permitting a web folder to be created for a given account (without first the requirement of doing away with all of your content - just to use a "third-party" design tool).

All that's needed is this folder which can allow us to associate a given file (to reside also on the web server), and can be associated with the rest of that site's web content.

Since there's no way to perform an upload of such a file (to the same folder as that of the web pages created), instead, this ability is only for both the Documents and Images gallary. Sadly, this hinders the ability to add such "spam fighting" technology as CAPTCHA. Or if you seriously feel this too large a maintenance task (even work intensive for virus and security puposes), then why not just incorporate the technology yourself?

Surely your engineers can do it as easily as they used the standard page tracking code embedded in each page's creation ...    

Thanks.  

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